Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs provide assistance to people who meet our requirements for disability.
Before you apply, please review the basics to make sure you understand what to expect during the application process. Also, gather the information and documents you’ll need to complete an application.
The SSDI program pays benefits to you and certain family members if you are “insured.” This means that you worked long enough – and recently enough - and paid Social Security taxes on your earnings. The SSI program pays benefits to adults and children who meet our requirements for a qualifying disability and have limited income and resources.
While these two programs are different, the medical requirements are the same. If you meet the nonmedical requirements, monthly benefits are paid if you have a medical condition expected to last at least one year or result in death.
Whether you apply online, by phone, or in person, the disability benefits application process follows these general steps:
To learn more about who decides if you have a disability, read our publication Disability Benefits.
Processing time for disability applications vary depending on the nature of the disability, necessary medical evidence or examinations, and applicable quality reviews.
Once we receive your application, we’ll review it and contact you if we have questions. We might request additional documents from you before we can proceed.
When the state agency makes a determination on your case, you’ll receive a letter in the mail with our decision. It generally takes three to six months for an initial decision. If you included information about other family members when you applied, we’ll let you know if they may be able to receive benefits on your record.
You can check the status of your application online using your personal my Social Security account. If you are unable to check your status online, you can call us 1-800-772-1213 (TTY 1-800-325-0778) from 8:00 a.m. to 7:00 p.m., Monday through Friday.
You have the right to appeal any decision we make about whether you’re entitled to benefits. You must request an appeal in writing within 60 days after you receive the notice of our decision. There are four levels of appeal:
Before applying, be ready to provide information about yourself, your medical condition, and your work. We recommend you print and review the Adult Disability Checklist. It will help you gather the information you need to complete the application.
Along with the information listed above, we may ask you to provide documents to show that you are eligible, such as:
We accept photocopies of W-2 forms, self-employment tax returns, and medical documents, but we must see the originals of most other documents, such as your birth certificate. (We will return them to you.)
Do not delay applying for benefits because you do not have all the documents. We will help you get them.
You should apply for disability benefits as soon as you develop a disability. Follow these easy steps to apply online for disability:
You can use the online application to apply for disability benefits if you:
Note: If your application was recently denied, our Internet Appeal application is a starting point to request a review of the determination we made.
You may be able to file online for SSI at the same time that you file for SSDI benefits. Once you complete the online process described above, a Social Security representative will contact you if we need additional information.
You can do most of your business with Social Security online. If you cannot use these online services, your local Social Security office can help you apply. You can find the phone number for your local office by using our Office Locator and looking under Social Security Office Information. The toll-free “Office” number is your local office.
Call 1-800-772-1213 (TTY 1-800-325-0778) from 8:00 a.m. to 7:00 p.m., Monday through Friday, to apply by phone.
Contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.
If you mail any documents to us, you must include the Social Security number so that we can match them with the correct application. Do not write anything on the original documents. Please write the Social Security number on a separate sheet of paper and include it in the mailing envelope along with the documents.
If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application, there are some things you should know.
You should be aware of another type of representation called Advance Designation.
Advance Designation allows capable adult and emancipated minors who are applying for or receiving Social Security benefits, Supplemental Security Income, or Special Veterans Benefits the option to choose up to three people in advance who could serve as their representative payee, if the need arises.
In the event that you can no longer manage your benefits, you and your family will have peace of mind knowing that someone you trust may be appointed to manage your benefits for you. If you need a representative payee to assist with the management of your benefits, we will first consider your advance designees. We must still fully evaluate them and determine their suitability at that time.
You can submit and update your advance designation request when you apply for benefits or after you are already receiving benefits. You may do so through your personal my Social Security account, contacting us by telephone at 1-800-772-1213 (TTY 1-800-325-0778), or at your local office.