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Filing a claim

File a claim

No matter what happened, start your claim here.

Register your plan

You do not need to register your plan, but it can save time in the future.

FAQs

Don't see your question below? No worries. Quickly find the information you're looking for on our FAQs page.

Do I need to save my receipt?

Yes. Your receipt is required to file a claim.

Do I need to register my plan?

No. You do not need to register your plan for it to be active. However, you will need your receipt to file a claim, so be sure to keep it in a safe place.

How can I cancel my plan?

During the first 30 days of your protection plan:
For a full refund, bring the receipt for your plan back to the store where you bought it. Or, visit the Office Depot website if you bought your plan online.

After the first 30 days of your plan:
You can cancel your plan with us for a pro-rated refund.

How does my plan work with the manufacturer's warranty?

Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. If there is an issue during that time that is covered by the warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it.